Lately you may have come across various "consumer gripe websites" which offer an opportunity for unhappy consumers to vent about products, people, goods, services and pretty much anything else. Even if your company refunds the unhappy customer or remediates the situation, your customer may be unable to remove the now outdated offensive and false post. Under many websites' terms of service, the author assigns away his or her rights to the post and it is at the website's sole and absolute discretion on whether to remove the offensive post.
Each day, content is added to the internet. When that content is about you or a loved one, and is offensive, you may wish to have it removed. Many believe that once it is out there it is impossible to get rid of. This is not true. The content can be removed, but how do you go about doing it? And what is the fastest way?